Browsing Archive: January, 2009

Chief Strategy Officer: Process Owner, Advisor, Consultant, Monitor, Evaluator, First Mate etc.

Posted by sarvajeetchandra on Thursday, January 29, 2009, In : Strategic Planning 

Who owns strategy in the organization?

It is the job of CEO to have a vision, to set a direction. In that sense, the CEO owns the strategy (on behalf of the Board of Directors, the ultimate owners). But the buck stops at the CEO anyways. The CEO owns everything and yet can never own anything completely. He is accountable for everything and yet cannot be completely responsible for it.
 
So an appropriate question to ask is perhaps who is responsible for strategy amongst the executive team? In a...


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Executing Strategy from Bottom Up

Posted by sarvajeetchandra on Thursday, January 29, 2009, In : strategy execution 
A strategy is no more than a piece of paper, if people at the bottom of the pyramid do not know what to do with it. The front line is where value is being created, where the rubber meets the road.

Getting the Buy-In of Informal Leaders

While most organizations have a well-defined formal leadership structure, it is quite often observed that the real centers of power/influence do not vest with them. So a critical step is managing these "informal" leaders. They often boast of disproportionate infl...
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How Much You Know Vs. Should be Knowing ?

Posted by sarvajeetchandra on Thursday, January 29, 2009,
90% of entrepreneurs or businesses spend a lot of time and effort on product development, infrastructure and other areas. But very few of them spend adequate time on the consumer. This can be attributed to the fact that they think 'they know' what the customer wants or they have a big ego about what they think is right.

It is this ego or gut-feel (which encouraged them to be entrepreneurs in the first place) which impedes their connection with their customers. The lack of understanding of cust...
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